We understand that technology is a tremendously powerful instrument, and at AB Tech Supports, we say goodbye to all of your network problems. We guarantee that every member of our team is a professional. We take pleasure in the quality of our work, customer satisfaction, and competitive pricing. Our Global Service Desk brings people, systems, and procedures together to improve first-contact resolution, user efficiency, and service quality. We ensure that consumers receive tier-based help with their technology and procedures.
Our mission is to provide ‘smart hands’ to our clients in terms of IT assistance by providing a hassle-free solution to network issues that meets or exceeds their expectations through value-driven expertise.
Our vision is to be a recognised world-class organisation that ensures the continuity of your business by delivering experienced, passionate, and enthusiastic engineers who are highly professional.
Support , Maintenance, Affordability, Reliability, Teamwork, Honest, Attitude, Navigate, Dedicated, Service
Fully Managed and ServiceNow helps in managing location-based work to improve efficiency, resource utilisation, and service. We work with the best qualified person using a platform that evaluates their abilities, location, components on hand, and availability after human or automatic scheduling is completed. Preventative maintenance and asset management can solve problems before your customers even realise they exist. With a simple, native iOS or Android mobile app with work order information, directions, parts locations, knowledge base articles, and safety checklists, improve mobile worker efficiency to achieve service level agreements.
Moving apps and data to the cloud enables modern businesses to digitally change their operations, resulting in cost savings, increased security, more flexibility, and access to data and systems that support business tasks from anywhere, at any time. We're subject matter experts in both private and public cloud at Fully Managed, and we're excited to put our expertise to work for you.
Our techniques of implementation are quick and effective. We make certain that all updates are current.
For network concerns, we offer Level 1 and Level 2 assistance. Our field engineers, as well as Back Office Level 2 Support, are experienced in dealing with complicated network difficulties.
Global Service Desk provides round-the-clock coverage to support users with a single point of contact for all IT incidents.
Field support professionals are involved in on-site support duties. These experts are responsible for providing technical assistance and solutions to technicians on commercial project sites as well as clients in their homes or businesses. They assist team members in setting up new office equipment and workstations, as well as resolving any residual questions about product configuration.
Our enterprise IT support includes senior project managers, business analysts, architects, developers, and specialists leading and contributing to projects, staff augmentation and IT recruiting to fill skills gaps on your team, and security assessments of enterprise infrastructure, applications, processes, and protocols.
The network security analyst is a member of our broader IT team that is in charge of computer and information security system design, implementation, and maintenance. Their responsibilities include monitoring networks for any intrusion or hostile activity. It also entails taking steps to defend against malicious attacks on the systems, such as designing, implementing, and administering technical cyber security defences for firewalling, segmentation, network intrusion detection, and prevention; network access monitoring and control, network vulnerability scanning, penetration testing, and so on.
